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Belbin's Team Roles -Organizational Contexts of Projects

In any success oriented organization, there are systematic and pragmatic organizational practices which are used by the management to propel the projects undertaken to positive achievement. Several theorists have come up with a model which can be used by project managers in the organization of implementation of the project. One of the models of management id the Belbin’s role team model. The hotel management organization should have a flat-archies model of a structure, which is a combination of traditional hierarchical organization and the flat model organization structure (Aronson, Shenhar, and Reilly, 2010 p 4).


It is an enterprise which requires the input of all employees in the departments which are therein and therefore; it would require the distribution of roles in such a manner that it is effective. This is to make the hotel management be dynamic in that it will have a hierarchical structure which has ad -hoc teams and flat structure, with ad-hoc teams depending on the task at hand. This can be designed to fit with Schein's cultures of the organization in that ideas can be generated from people, success can come out of working in groups and employees are more effective when governing themselves (Aronson, Shenhar and Reilly, 2010 p12).


In this case, at the helm of each of the structure, there should be an implementer in each of the structures. This will ensure that the person is key in ensuring that each task is done into completion and he or she can easily execute these tasks. In each of the sub sections of the structures of the hotel management, there should be a plant who will ensure there are innovative ways and fresh ideas of getting the job done in an excellent manner (Macrosson and Hemphill, 2001 p356). For example, a plant in the human resource department would ensure that there are dynamic ways in which the staff is motivated and kept on the success orientation loop.


It would be prudent that is all the two organizational structures which work in tandem to handle different tasks which arise, there should be both a specialist and a monitor in each of the ad-hoc teams. A specialist would come in handy to provide the necessary technical know-how, and the monitor would then give second opinions and check whether the project is going in the right direction (Macrosson and Hemphill, 2001 p356). This for example when the hotel is handling matters of logistics, financial and food and beverages. People with technical skills are needed in this department and having a critical eye in the execution of plans is of huge assistance to the success of the business.


It is prudent that the hotel has a project based organizational system. This is primarily because of the ability of the PBO to be innovative and create and recreate new structures in the organization which responds flexibly to the needs of the clients. It is suitable for a startup hotel business because of its ability to integrate the different types of the skills and knowledge and can cope with the changing dynamics of the project (Aronson, Shenhar and Reilly, 2010 p 7). It would then be prudent that in each of the divisions of the organization structure, there should be a shaper who can handle pressure and have tasks completed despite the challenges therein. It is in this manner such that the hotel will thrive from its ability to satisfy every need of the clients without having to break ranks in the chains of commands. He or she is essential in creating a buffer zone for risk management in cases of crises (Bourne and Walker, 2006 p 11).


It would be prudent in the management of the project to have in the very division of the hotel organization a resource investigator. He or she would clarify the dynamics and the changing times of the company. Her interaction with the clients will give the company a necessary feedback to be able to mend wrongs into rights in every division (Macrosson and Hemphill, 2001 p 359). This is especially in the part of the front office, food and beverage, and accommodation divisions of the organization. It is therefore prudent to have an extroverted individual who will interact with the clients and maintain contacts with others. This is especially in the logistics department where he or she can be resourceful and provide answers to problems which require acting on as soon as possible.


The whole of the project should constitute of team roles distributed across all the division of the organizations. Having a dual organizational structure and team roles should be based on the abilities and skills of each of the staff member. It can be daunting of an organization to fail to have an enthusiastic team worker and coordinator in each of the team roles assigned. This can be in case the hotel is hosting groups of people for example meetings, get together, parties, all of which require a hands-on approach to succeed. Team workers and coordinators will work in tandem to ensure that the clients are satisfied with the service they got by having well planned and coordinated service (Macrosson and Hemphill, 2001 p361).


In conclusion, having a well-structured organization will ensure that the project which is undertaken is successful. Careful determination of the divisions and process will ensure that the employees with the right skills and personalities are given tasks which are specifically for them. In this regard, the project would be turn out to be successful, without suffering management hitches and employee disorientation.



Works cited

Aronson, Z., Shenhar, A., and Reilly, R. (2010). “Project Spirit: Placing partakers' emotions, attitudes, and norms in the context of project vision, artifacts, leader values, contextual performance, and success. Journal of High Technology Management Research 21, pp.2-13.

Bourne, L. and Walker, D. (2006). Visualizing stakeholder influence: two Australian examples. Project Management Journal, 37(1), pp.5-21.

Macrosson, W. and Hemphill, D. (2001). Machiavellianism in Belbin team roles. Journal of Managerial Psychology, 16(5), pp.355-364.

Shenhar, A., (2012) What Is Strategic Project Leadership? Available at: http://projectmanagement-academy.com/spl/ downloads/articles/What_is_SPL_Shenhar.pdf



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